Legal
Privacy Policy
Last updated: September 3, 2026
Plain-language summary
- Their First ABCs is completely free. It has no advertising, purchases, subscriptions, trials, or locked activities.
- The app does not collect or transmit personal information or child activity.
- There is no account or sign-in. The app does not ask for or store names, email addresses, birthdays, profiles, or passwords.
- The app does not save progress. It stores no scores, completion history, learning history, or child preferences.
- There is no analytics, advertising, attribution, tracking, crash-reporting, cloud database, or cloud-sync service.
- Core alphabet play works offline. Adult-only links can open our website or an official listing for another Their First app.
- If an adult emails support, they choose what information to send. The app attaches nothing automatically.
1. Who we are
This policy explains how Their First Words LLC, a California limited liability company (“we,” “us,” or “our”), handles information in connection with the Their First ABCs mobile application (the “App”).
- Privacy:
privacy@theirfirstwords.org - Support:
support@theirfirstwords.org - Postal address: Their First Words LLC, 2108 N St, Ste N, Sacramento, CA 95816, United States
2. Information the App handles
Information automatically collected or transmitted
None. The App does not automatically collect or transmit personal information, usage events, device identifiers, diagnostics, or child activity.
The App has no account system, analytics, telemetry, advertising, attribution, crash-reporting service, cloud database, cloud sync, purchase service, entitlement service, or push notifications.
Information stored on the device
The App does not persist names, profiles, scores, progress, completion, learning history, or preferences. A child may move through one letter’s activities while the App is open, but that temporary screen state is not saved for a later session.
Permissions and information not requested
The App does not request access to the camera, microphone, photos, contacts, location, health information, or advertising identifier. It plays bundled sounds through the device’s normal audio output and does not record.
3. Adult-only links
A two-second parent gate protects links that can leave the App. Behind it, an adult may open this website, the support and privacy pages, or an official store listing for another Their First app.
The App adds no advertising identifier, analytics parameter, referral code, or affiliate code to those links. Apple, Google, your browser, and your network provider operate under their own privacy terms once an external service opens.
4. Support communications
If an adult emails us, we receive only what they choose to provide, such as their email address, message, and attachments. The App does not automatically attach child activity, identifiers, diagnostics, or device records.
We use support communications only to answer the request, troubleshoot, protect the service, or meet legal obligations. Please do not include a child’s personal information.
5. Sharing, selling, and retention
We do not sell personal information. We do not share child activity because the App never sends it to us. We do not use advertising networks, analytics providers, attribution providers, data brokers, or session-replay services.
An adult’s support email may be processed by the email providers needed to deliver and store it. We keep support communications only as long as reasonably needed to answer the request, maintain an appropriate support record, protect the service, or meet legal requirements.
6. App-store statistics
Apple and Google may provide developers with aggregated store information, such as total downloads or crash counts, under their own platform terms. The App adds no tracking to create those statistics, and we do not use them to identify a child or family.
7. Children’s privacy
Their First ABCs is designed for young children, with support and external links reserved for adults. The App does not collect personal information from children. A child does not create an account, enter personal details, communicate with us, or activate an external link from child play.
Because the App does not collect personal information from children online, it does not ask for verifiable parental consent to collect such information.
8. Your choices and rights
There is no App account, cloud profile, or saved activity record to delete or export. Uninstalling removes the installed App and its bundled content from the device, subject to the platform’s normal uninstall behavior.
Depending on where you live, you may have rights concerning personal information you voluntarily sent in a support message. Contact privacy@theirfirstwords.org. We may need to verify that the request concerns your own communication.
9. Security and international users
The App minimizes risk by not collecting or transmitting child activity. If an adult contacts support from outside the United States, their communication may be processed in the United States or wherever the email services involved operate. No method of electronic communication is completely secure.
10. Changes to this policy
We may update this policy when the App or legal requirements change. We will update the “Last updated” date above. If a future change materially alters information handling, we will provide notice appropriate to the change and obtain consent when legally required.
11. Contact
Questions or requests about privacy may be sent to privacy@theirfirstwords.org. General support is available at support@theirfirstwords.org.