Last updated: June 4, 2026
These Terms of Service (“Terms”) govern your use of the Their First Words mobile application (the “App”), provided by Their First Words LLC, a California limited liability company (“we,” “us,” “our”).
By creating an account or otherwise using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.
These Terms incorporate by reference any in-App notices, App Store / Play Store policies that apply to your acquisition of the App, and the payment terms of Apple or Google for any in-app purchases you make.
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. You confirm that you are the parent or legal guardian of the child or children whose profiles you create in the App.
The App is intended for use by parents with their children. The child is the end-user of the flashcard content; the parent is the account holder and the responsible adult for all interactions with the App. The App is not designed for unsupervised use by a child without parental presence.
The App is not intended for use by anyone whose use would be unlawful in their jurisdiction or restricted by sanctions applicable to us.
The App works without an account: you can use the free content, and a child’s profile and progress are stored only on your device. An account is optional and exists to save your child’s progress to the cloud and across devices — typically after purchasing the Pro unlock. Accounts are created by signing in with Apple or Google; there is no separate username or password for the App.
If you create an account, you are responsible for:
support@theirfirstwords.org if you suspect unauthorized accessYou may not create an account using someone else’s Apple or Google account without their permission, or use the App on behalf of a child for whom you do not have parental authority.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on devices you own or control, solely for personal, non-commercial use by you and your family.
You may not:
The App provides flashcards, audio, images, and other learning content (the “Content”). All Content is owned by us or our licensors and is protected by copyright and other intellectual property laws.
You receive no ownership rights in the Content. The license granted in §4 is the entirety of your rights to use it.
You may not extract, redistribute, publish, or create derivative works from the Content except as expressly permitted in writing.
The App offers “Pro” — a one-time, non-renewing in-app purchase that permanently unlocks the full word catalog.
All in-app purchases are processed by Apple (App Store) or Google (Play Store), depending on which version you installed. We never see your payment card information; Apple or Google handles the transaction in its entirety.
Pro is a one-time purchase, not a subscription. You are charged once, at the price shown, when you confirm the purchase. There is no recurring billing, no renewal, and nothing to cancel. On the Apple App Store, the purchase supports Family Sharing within your Apple family group; Google Play does not offer family sharing for in-app purchases.
The current price is displayed on the paywall screen in the App and on the App Store / Play Store listing pages. If we change the price in the future, the new price applies only to purchases made after the change — a completed purchase is never re-billed.
All refund requests must go through Apple or Google, in accordance with their respective refund policies:
We cannot issue refunds directly. If Apple or Google grants a refund, the Pro unlock is removed.
If you reinstall the App or move to a new device, tap Restore purchases (on the paywall, or at the bottom of the Account screen) to restore your Pro unlock. Restore relies on the same Apple ID or Google account that originally made the purchase — no App account is required.
Deleting your account in the App (Account → Delete account) removes your account and data, but does not refund or remove your Pro purchase — the purchase belongs to your Apple or Google account and there is no ongoing billing to stop. If you later reinstall the App, Restore Purchases (§6.5) brings the unlock back.
You agree not to:
We may suspend or terminate your account for material violations of these rules; see §14.
Our handling of your information (including information you provide about your child) is described in our Privacy Policy, which is incorporated into these Terms by reference. Please read it.
Key points the parent should be aware of:
By creating an account, you consent to receive operational emails from us (security notices, material changes to these Terms or the Privacy Policy). These are necessary for the App to function and cannot be opted out separately.
The App does not send phone (push) notifications.
The App relies on third-party services to function, including but not limited to:
We are not responsible for the availability, accuracy, or content of these third-party services. Outages or failures in these services may affect the App’s availability. Your interactions with Apple or Google for purchase matters are governed by their own terms.
The App is designed to support parent-led early-vocabulary learning. It is not a substitute for direct parent-child interaction, professional speech therapy, formal early childhood education, or medical advice.
We make no guarantees about specific learning outcomes for any individual child. Children develop language skills at different paces, and many factors outside the App contribute to vocabulary development.
If you have specific concerns about your child’s speech, language development, or cognitive milestones, please consult a qualified pediatrician, speech-language pathologist, or early childhood educator.
To the maximum extent permitted by applicable law:
Some jurisdictions do not allow exclusion of implied warranties; in those jurisdictions, the exclusions above apply to the maximum extent permitted by law, and you may have additional statutory rights that these Terms cannot override.
To the maximum extent permitted by applicable law:
These limitations apply regardless of the legal theory on which the claim is based (contract, tort, statute, or otherwise).
Carve-outs. Nothing in this section excludes or limits our liability for:
EU/UK consumers. If you are a consumer in the EU or UK, your statutory consumer rights are not affected by this section.
You may terminate your account at any time via Account → Delete account in the App. Deletion is immediate and irreversible. See the Privacy Policy §8 for details on what data is deleted.
We may suspend or terminate your account if:
In the event of termination by us for a non-violation reason, we will request a refund of your Pro purchase on your behalf, processed via Apple or Google’s refund mechanisms.
The following provisions survive termination of these Terms: §4 (License — to the extent of any continuing restrictions on extracted Content), §5 (Content ownership), §11 (Educational disclaimer), §12 (Disclaimers), §13 (Limitation of liability), §15 (Indemnification), §16 (Governing law), §17 (Dispute resolution), §18 (General).
You agree to indemnify and hold harmless Their First Words LLC, its affiliates, officers, directors, employees, and agents, from any claim, demand, loss, or damages arising out of or related to:
We will notify you of any such claim and give you reasonable opportunity to participate in its defense.
These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws principles.
For consumers in the EU/UK, mandatory consumer protection laws of your country of residence apply notwithstanding this section, where they provide stronger protection than the governing law.
Talk to us first. If you have a concern or dispute, contact us at support@theirfirstwords.org before starting any formal legal proceeding. We will try in good faith to resolve it with you, and you agree to give us 30 days from the date you notify us to do so.
Small claims. Either you or we may instead bring an eligible individual claim in a small-claims court of competent jurisdiction.
Where disputes are heard. Any dispute not resolved informally is subject to the governing law and courts identified in §16, and you consent to the personal jurisdiction of those courts — subject to the mandatory consumer rights below.
Individual basis. To the extent permitted by applicable law, disputes will be resolved on an individual basis, and you and we agree not to bring or participate in a class, collective, or representative action. This limitation does not apply where it is prohibited by the law that applies to you.
EU / UK consumers. Nothing in this section removes your right, as a consumer in the EU or UK, to bring proceedings in the courts of your country of residence or to rely on the mandatory consumer-protection laws there. You may also use the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/.
These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the App and supersede any prior agreements on that subject.
We may update these Terms from time to time. If a change is material, we will notify you in-App and/or by email at least 30 days before the change takes effect. Continued use after a non-material update indicates acceptance. If you do not agree to a material change, your remedy is to delete your account.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.
Our failure to enforce any provision is not a waiver of our right to enforce it later.
You may not assign these Terms or your account to anyone else without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets, provided your rights under the Privacy Policy are preserved.
We are not liable for failure to perform due to causes beyond our reasonable control (natural disasters, acts of war, government action, internet or infrastructure failures, etc.).
To the extent the App is downloaded from the Apple App Store:
To the extent the App is downloaded from Google Play:
You may not use or export the App in violation of US export laws or regulations, or any other applicable export controls.
For any questions about these Terms:
support@theirfirstwords.orgFor privacy-specific inquiries, use the privacy contact listed in the Privacy Policy.